Privacy Policy

Overview

Lock Manager is a Shopify application developed by Xavier Apps. The app helps merchants create and manage locks for contents in live store or setting up the timer and authentication page for upcoming live store and customization of that page.

This Privacy Policy explains how we collect, use, and protect information when you use our application. By installing or using Lock Manager, you agree to the practices outlined below.

1. Information We Collect

When you install and use Lock Manager, we may access limited information through the Shopify API. Specifically:

• Store Information: Store name, domain, and basic details. Products, Collection, Pages, Routes, and related Shopify data needed to operate the app.
• Personal Data (Limited): Merchant details such as name, email address, and store contact information. This information is stored only for communication and account management.

We do not store sensitive customer personal data (e.g., payment details, shipping addresses, phone numbers).

2. Purpose of Information Use

We use collected information for the following:

• Authenticate and communicate with merchants.
• Provide, maintain, and improve the Lock Manager service.
• Deliver lock system for upcoming live store and store contents.
• Detect, prevent, and fix technical issues.
• Respond to customer support requests.

3. Features in Bundle Wave

Our app provides two types of features:

1. Coming soon banner page

2. Store content locks

To enable these features, Bundle Wave requires access to store products, collection, routes and pages data.

4. Cookies

Lock manager may use cookies to:

• Track visitor activity on pages created through the app.
• Optimize performance and improve the shopping experience.

Cookies do not collect personal data beyond what is necessary to support app functionality.

5. Data Security

We take security seriously and follow industry best practices to safeguard your information:

• All communication with Shopify APIs is encrypted.
• Data is stored securely and retained only as long as necessary to provide the service.
• Access to personal data is restricted to authorized Xavier Apps personnel only.
• We do not sell, rent, or share personal data with third parties.

6. Your Right

As a merchant, you may:

• Request access to the personal data we hold about you.
• Request corrections or updates to your data.
• Request deletion of your personal data (subject to Shopify's data handling requirements).
• Opt out of future communications from us.

7. GDPR & CCPA Data Requests

If you are based in the European Economic Area (EEA), United Kingdom, California (USA), or any other jurisdiction with data protection regulations, you may have additional rights:

• Access: Request details of personal data we process.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request erasure of personal data where legally applicable.
• Restriction: Limit processing of data in specific cases.
• Objection: Object to processing under certain conditions.
• Portability: Request a copy of your data in machine-readable format.

To submit a request, please email us at info@xavierapps.com. We will respond within the timeframes required by applicable law.

8. Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. The updated policy will always be available on our website.

We encourage merchants to review this page periodically.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Xavier Apps

Email: info@xavierapps.com